Friday 28
- Doors opening time: 17:30h
- Closing of the festival: 02:30h
All the details, practical information and frequently asked questions of our idyllic community, to enjoy IDILIC FESTIVAL to the fullest. Our goal is to make sure you have a unique, carefree experience filled with the best music and fun. Get ready to live the festival of your dreams!
Friday 28
Saturday 29
It is the fastest way to pay at the festival.
We will give it to you upon arrival at the venue 🙂
During the festival, you will also be able to charge your wristband by scanning the QR code on your wrist and at all the cashless points set up at the venue.
And if that’s not enough, you can also pay by card at bars, food trucks and stores, and use cash to recharge your wristband.
You can request a refund of your outstanding balance once the festival is over, from 13:00h on July 2 to 23:59h on July 9, by scanning the QR code on your wristband and following the instructions!
Address
Av. de Catalunya, s/n, 17220 Sant Feliu de Guíxols, Girona
Arrive at Idilic Festival smoothly and without delay.
Until next Friday, August 4, you can request the refund of the remaining amount on your Idilic wristband.
Simply click on this link and enter your ticket or wristband code.
You will receive the money within 10 calendar days.
So that you can enjoy IDILIC without worries, we have enabled the online recharge of your cashless bracelet. The process is very simple. First, you must access THIS LINK. Then, enter your ticket code and select the recharge option you prefer.
Because we know that you like to plan ahead and with plenty of time, the ticket offices of our festival will be available for you to pick up your wristbands, from Thursday July 27th, at the following times:
You can send your CV to people@idilicfestival.com to work with us in offices and production departments, marketing, etc.
If you want to work as a waiter, hostess, office or assistant during the festival, fill out the form you will find at THIS LINK to submit your application. CVs for this type of application sent by e-mail will be discarded.
You can request information to set up a food truck at the festival by sending an email to foodtrucks@idilicfestival.com. If you are interested, we will contact you.
If you want to promote or sell your products at the festival, you can send an email to sponsorship@idilicfestival.com. If you are interested, we will contact you.
Drinks will be purchased inside the venue by means of a cashless wristband. We recommend you to charge credit on your wristband in advance, you can do it on the festival’s ticket sales website. Once you have exchanged your ticket for the wristband, we will give you the wristband with the credit you have previously charged, and in case you have not made a previous recharge or run out of balance, you can charge the wristband with your cell phone using Apple Pay, Google Pay and Credit Card. You will also find credit card and cash recharge points within the premises.
Once the festival is over, you can request a refund of the amount not consumed. We will provide you with more information on how to make the return procedure later on. You will receive the instructions by email.
There are different food places inside the festival where you can also buy food using the cashless wristband.
Entry with professional cameras or video cameras is not allowed, except in those cases expressly authorized by IDILIC Festival and accredited as Media/Press.
The only official points of sale are Enterticket and the official festival website idilicfestival.com.
The Organization does not guarantee the authenticity of the ticket if it has not been purchased at the official points of sale. If the ticket has already been validated, you will not be able to enter and you will lose the money you have paid for it. Never buy tickets on Viagogo, Ticketswap and other resale platforms.
The Festival organization assumes no responsibility in case of loss or theft of the ticket. You must take care of the ticket until the day of the event as if they were cash tickets. The beneficiary of the ticket or the person in whose name the ticket is personalized assumes full responsibility in case the ticket is presented in duplicate, photocopied or forged, losing all rights to access the event. Only the first entry that is submitted and its code validated will be valid. Any entry with the same code, which is subsequently submitted, will be totally invalid. Ticket resale is not allowed.
IMPORTANT: The code on your ticket allows access to the site only once. It is your responsibility to take care of it and prevent it from being duplicated. Do not post your ticket on social networks, do not print it in unsecured places and keep it out of the reach of third parties.
No, there are only two possibilities: buy the festival pass that entitles access to the site during the two days of the event or wait to purchase individual tickets for each of the two days of the festival that will go on sale later depending on the capacity.
For those of you who have requested the shuttle service through our last newsletter, this information is for you:
We are very excited to tell you that from now on you can make use of the Bono Cultural Joven when you buy your IDILIC FESTIVAL 2023 season ticket. The Bono Cultural Joven is a direct aid to those who turned 18 during 2022, to purchase and enjoy cultural products and activities, perfect to come and give it all to our festival! So you know, if you were born in 2004, this news is for you! There are no excuses to miss the festival of the summer. (POV: Welcome to coming of age! ) For questions about activating your card and more, visit the official website: www.bonoculturajoven.gob.es.
Entry with professional cameras or video cameras is not allowed, except in those cases expressly authorized by IDILIC Festival and accredited as Media/Press.
Drinks will be purchased inside the venue by means of a cashless wristband. We recommend you to charge credit on your wristband in advance, you can do it on the festival’s ticket sales website. Once you have exchanged your ticket for the wristband, we will give you the wristband with the credit you have previously charged, and in case you have not made a previous recharge or run out of balance, you can charge the wristband with your cell phone using Apple Pay, Google Pay and Credit Card. You will also find credit card and cash recharge points within the premises.
Once the festival is over, you can request a refund of the amount not consumed. We will provide you with more information on how to make the return procedure later on. You will receive the instructions by email.
There are different food places inside the festival where you can also buy food using the cashless wristband.
The Organization does not guarantee the authenticity of the ticket if it has not been purchased at the official points of sale. If the ticket has already been validated, you will not be able to enter and you will lose the money you have paid for it. Never buy tickets on Viagogo, Ticketswap and other resale platforms.
Enjoy your private bar, chillout area, VIP restrooms, preferential access to the festival and the magic of the Golden Ring, our new TOP visibility platform.
No. Once the festival is accessed, the exit is final.
Yes, write to us at hola@idilicfestival.com and we will provide you with a special code so that you can purchase your PMR ticket.
If you have already purchased your ticket without this code, don’t worry: write to us indicating that you already have your ticket and we will manage your case.
No, we do not offer this service.
No, there are only two possibilities: to buy a festival pass that entitles access to the site during the two days of the event or to purchase individual tickets for each of the two days of the festival.
The Festival organization assumes no responsibility in case of loss or theft of the ticket. You must take care of the ticket until the day of the event as if they were cash tickets. The beneficiary of the ticket or the person in whose name the ticket is personalized assumes full responsibility in case the ticket is presented in duplicate, photocopied or forged, losing all rights to access the event. Only the first entry that is submitted and its code validated will be valid. Any entry with the same code, which is subsequently submitted, will be totally invalid. Ticket resale is not allowed.
IMPORTANT: The code on your ticket allows access to the site only once. It is your responsibility to take care of it and prevent it from being duplicated. Do not post your ticket on social networks, do not print it in unsecured places and keep it out of the reach of third parties.
All attendees must be admitted regardless of age. Children under 16 years of age must be accompanied by an adult parent or legal guardian. (Decree 112/2010 of the Generalitat de Catalunya). To allow the access of the minor to the venue it is essential to complete the authorization of access for minors available in this link
If you are interested in working in our offices (Production, Marketing, Booking, etc.), please fill out the following form Form to work in our offices.
If your profile matches the specific needs of our Departments, a member of our team will contact you.
For positions during the days of the festival (as waiter, office, box office…) complete this form
Form to work at the festival.
You will be allowed to bring a water bottle of maximum 50 cl without a cap.
You will also be allowed to bring fruit and sandwiches into the venue, but under no circumstances will Tupperware or rigid containers or cutlery be permitted.
– Online from your cell phone by scanning the QR code on your wristband, paying only by credit card.
– At the Cashless points (card payment only) or at the cash recharge point.
You can recharge in packs of 15, 20, 30, 40, 50, 60, 70 + free balance.
Pay with your wristband at any bar or food-truck.
Don’t throw away your wristband when the festival is over. You will need it to claim back any money you have left over.
By scanning the QR on your wristband starting Tuesday, July 1 and within the next 14 days.
Can’t find the answer you are looking for? Click on the button and contact with us.
Minors up to 15 years of age may access the Festival by paying the corresponding entrance fee and must be accompanied by their parents or guardian, or an authorized adult. Tutors must carry the documentation that identifies them as such. Children under 16 and 17 years of age, as long as they have paid their entrance fee, will be able to access the site under the same conditions as adults without the need to be accompanied.
During their stay on the premises, parents or legal guardians shall be responsible for any action taken by the minor. In order for this to be possible, the following documentation must be presented at the entrance to the premises: ID card, family book, passport of both parties or legal document proving the parental relationship or responsibility for the child.
On the other hand, the parent or guardian must sign a release form in which he/she assumes responsibility for the minor while he/she is inside the premises. In addition to the corresponding documents, parents/guardians or authorized person must bring a valid ticket. They must accompany the minor throughout their stay within the premises, without being able to stay individually.
At all times both the parents/guardians or authorized person and the minor must carry their ID card or passport in case it is required by the organization’s staff to prove their identity. In the case of foreigners, they must provide the appropriate documents from their country of origin. The certificate of responsibility can be picked up and filled out at the entrance to the site or signed and brought from home.
The Organization informs that current legislation expressly prohibits the sale of alcohol to minors under 18 years of age. To this end, each minor will be identified with a cashless wristband with which he/she will not be able to purchase alcohol. The minor must wear this bracelet at all times, as well as his/her ID card.
Failure to comply with the above requirements shall be grounds for expulsion from the premises and shall not entitle to any refund of the price paid for the minor’s admission.
Download the document HERE
At the venue you can find a medical service that will assist you in case of any mishap you may have suffered during the festival. They can also ask for help from any IDILIC Festival member who will send a medical team to assist them.
If a serious problem arises, they can contact the nearest person in the organization they can find and they will help them in any way they can. Security personnel will also be present throughout the premises.
People with reduced mobility and specific needs will be able to access the site through a fast-track entrance together with an accompanying person; there will also be an adapted area reserved exclusively for them. This area is arranged to ensure maximum visibility.
If you suffer or witness an aggression, discriminatory situation or harassment, involve your friends or people you trust and do not hesitate to ask for help and communicate it to any member of our team (whether in bars, security, organization…).
The staff will activate the protocol by contacting the immediate response team (medical personnel, security and attendant care), ensuring confidentiality, care and respect at all times.
The worker who attended you will accompany you to the medical point of the festival, where the established protocol will be followed to attend the specific case.
Whether you decide to report the situation or not, you have the right to receive psychological and medical help and care to deal with the aggression you have suffered in the way you choose.
Don’t feel guilty.
Talk about it with people close to you and seek professional support if you need it.
26 and 27 JUN 2026